1. Who We Are
Detoxifyounewax ("we," "us," or "our") operates detoxifyounewax.world and a physical studio at 155 E 3rd St, New York, NY 10009, United States. We are the business responsible for your personal information. Privacy inquiries: contact@detoxifyounewax.world or (646) 678-5005.
2. Information We Collect
We may collect these categories of personal information:
- Identifiers: name, email address, phone number, mailing address
- Commercial information: session bookings, purchase history, payment records
- Internet activity: IP address, browser type, pages viewed, referring URL, cookie data
- Communications: messages you send through our contact form or email
- Inferences: preferences derived from your interactions with our site (if analytics cookies are enabled)
We do not knowingly collect sensitive personal information as defined under state privacy laws, nor do we collect Social Security numbers through this website.
3. How We Use Your Information
- Respond to inquiries and process session bookings
- Provide evening relaxation and wellness services
- Send service-related communications (confirmations, scheduling, policy updates)
- Improve our website and customer experience
- Comply with legal, tax, and accounting obligations
- Detect and prevent fraud or unauthorized activity
4. Sources of Information
We collect information directly from you (forms, phone, email, in-person visits), automatically through cookies and similar technologies, and occasionally from payment processors acting on our behalf.
5. How We Share Information
We do not sell your personal information. We do not share personal information for cross-context behavioral advertising. We may disclose information to:
- Service providers (hosting, email, payment processing, analytics when consented)
- Professional advisors (accountants, attorneys) under confidentiality obligations
- Law enforcement or government agencies when required by law
- Successors in the event of a business transfer, with notice to you
See our Do Not Sell or Share My Personal Information page for California residents.
6. Cookies and Tracking
We use cookies and local storage as described in our Cookies Policy. Non-essential cookies are activated only with your consent.
7. Data Retention
Contact form data: up to 24 months. Booking and payment records: 7 years (tax and accounting requirements). Server logs: 12 months. Marketing opt-out requests: retained indefinitely to honor your choice.
8. Security
We use HTTPS encryption, access controls, and staff training to protect your information. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.
9. Your State Privacy Rights
Depending on where you live, you may have rights under applicable US state privacy laws, including:
- California (CCPA/CPRA): right to know, delete, correct, opt out of sale/share, limit use of sensitive data, and non-discrimination
- Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA): similar rights to access, correct, delete, and opt out of targeted advertising
- Nevada: right to opt out of the sale of covered information (we do not sell)
To submit a request, email us with the subject line "Privacy Request" or call (646) 678-5005. We will verify your identity and respond within 45 days (California) or the timeframe required by your state.
10. Shine the Light (California)
California Civil Code Section 1798.83 permits California residents to request information about disclosure of personal information to third parties for direct marketing. We do not share personal information with third parties for their direct marketing purposes.
11. Children's Privacy (COPPA)
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it promptly. Sessions are available to guests 16 and older.
12. International Visitors and GDPR
Our business is located in the United States. If you access our site from the European Economic Area or United Kingdom, your information will be processed in the US. For EEA/UK residents, we process data based on consent, contract performance, or legitimate interests, and you may contact us to exercise GDPR rights or lodge a complaint with your local supervisory authority.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be posted on this page.
14. Contact Us
Detoxifyounewax, 155 E 3rd St, New York, NY 10009, United States. Email: contact@detoxifyounewax.world. Phone: (646) 678-5005.